Job Summary

This position provides person-centered case management services to individuals returning to the community from incarceration, as part of Delphi Rise’s Monroe County Reentry Program. Our approach is grounded in dignity, respect, and belief in each person’s potential. We walk alongside clients as they rebuild their lives, offering support with housing, employment, health care, and healing.

At Delphi Rise, we don’t define people by their past. We focus on building trusted relationships that foster growth, reduce barriers, and strengthen community connections because we know that no one can do it alone. Through our reentry program, we support individuals in creating a future defined by stability, purpose, and hope.

Essential Duties and Responsibilities

Additional duties may be assigned.

• Manage a caseload of 40 to 50 clients, supporting access to benefits, employment, treatment, housing, childcare, healthcare, identification documents, and other critical services.

• Coordinate services in collaboration with the New York State Department of Corrections and Community Supervision (Parole), Monroe County Probation, local courts, and community partners.

• Maintain accurate and timely case notes and client records.

• Develop individualized service plans that align with each client’s goals and needs.

• Facilitate or arrange support groups such as Cognitive Behavioral Therapy, parenting education, domestic violence support, and anger management.

• Conduct biweekly follow-up contacts with all assigned clients.

• Actively participate in Monroe County Reentry Task Force meetings.

• Provide services on-site at the Parole Office one to two days per week.

• Perform other duties as assigned by management.

Hours: 21.5 hours/week

Job Summary:

A Peer Advocate is someone with lived experience with substance use who relies on their experiential knowledge to support the recovery goals of individuals who use drugs and/or alcohol. Peers are natural support experts, meaning that the relationships they establish can lead to increased feelings of support, safety, and wellbeing among the individuals they serve.

We highly value our Peers, and are focused on providing them with the education, support and guidance they need to grow in their careers and to make a lasting impact on our community. Delphi Rise supports Peers by connecting them to financial resources to obtain their Peer Certification.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

• Manage waiting room for the Open Access Clinic

• Offer phone support to individuals who call the Open Access Clinic 

• Assist the evaluator with referrals for services

• Assist client with filling out intake package paperwork

• Raise awareness of existing social and other support services 

• Model coping skills

• Provide non-clinical crisis support, especially after periods of hospitalization or incarceration 

• Accompany clients to court appearances and other appointments (when approved and arranged by Supervisor)

• Work with participants to identify strengths 

• Link participants to formal recovery supports 

• Educate program participants about various modes of recovery 

• Assist with receiving, organizing and distributing donations and program supplies

• Assist with maintaining a clean, safe and organized facility by performing routine light cleaning duties throughout common areas, offices bathrooms, kitchen and client spaces

• Other duties as assigned

Pantry Responsibilities

• Daily food pantry duties including stocking shelves, completing data entry, assembling food bags for distribution, and supporting other pantry activities as needed

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Special Requirements:

Three available shifts.

8am - 4pm | 4pm - 12am | 12am - 8am

Minimum Qualification Standards:

• CRPA-P

• High School Diploma or GED

• Lived Experience in the substance abuse or mental health system

• Ability to utilize a computer

• Equivalent combinations of education and work experience will be considered

Knowledge, Skills, and Abilities:

• Able to successfully engage clients, including those who may have serious, persistent mental health issues and criminal justice histories

• Strong written and oral communication skills to interact with clients

• Familiarity with resources in the community that meet a wide variety of client needs

• Comfortable working independently while also a strong team player

• Demonstrates cultural humility

Equipment, Machines and Software Used:

This position requires the regular use of a computer/iPad, printer, photocopier, fax machine, telephone, scanner. 

Computer Software: Microsoft Office to include Word, Outlook, Excel.

Mental and Visual Demand:

Moderate mental and visual attention to perform light administrative work, data entry and/or reading. Requires some judgment in the analysis of facts or conditions regarding individual problems or transactions to determine what action should be taken, within the specifications of standard practice.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. 

While performing the duties of this position, the employee is frequently required to sit, stand, walk, talk, hear, perform repetitive hand motion, push, pull.

The employee is not required to lift or move objects greater than 5 pounds.  

Environmental Conditions:

The work environment characteristics described here are representative of those that may be encountered while performing the essential functions of this position.

There is no exposure to adverse environmental conditions.  Work is performed in a typical office environment with occasional outside travel. Outreach may be required in the community in both indoor and outdoor spaces. Some exposure to weather conditions may occur.

Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.  

• The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.

• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Equal Employment Opportunity

• Delphi Rise is committed to providing equal employment opportunities to all qualified individuals. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital or family status, disability, genetic information, veteran or military status, domestic violence victim status, or any other characteristic protected by applicable federal, state, or local law.

• We encourage candidates with lived experience to apply. Reasonable accommodations will be provided to applicants and employees as required by law.

 This position is responsible for supporting the recovery goals of individuals who use drugs and/or alcohol, establishing relationships to support safety and wellbeing among the individuals they serve within school and the community.

 Essential Job Duties and Responsibilities: (Additional duties may be assigned)

• Model coping skills in words and actions.
•           Educate clients about various pathways for recovery.
•           Work with clients to identify their strengths and recovery goals.
•           Represent Delphi Rise at monthly outreach events.
•           Facilitate wellness activities for students to engage them in health coping strategies.
•           Support in engaging youth in the Recovery Process.
•           Present in health classes to promote student engagement.
•           Provide staff trainings or present at parent events in district to increase awareness about addiction and community supports.
•           Work collaboratively with the on-site school-based prevention counselor to provide collateral care.
•           Document student interactions in an electronic record system.
•           Ability to work independently as a resource for students and seek supervision when necessary for additional support.
•           Deliver evidence-based programs assigned by the Program Director in identified districts with fidelity to the curriculum.
•           Comfortable working with clients demonstrating complex challenges and limited resources.
•           Travel to various districts to fulfil the above tasks.
•           Maintain active professional licensure and certifications by ensuring timely renewals and completing any required continuing education or training. Keep up to date with credentialing requirements and ensure all documentation is current and compliant with organizational and regulatory standards.
• Collaborate with school administrators, counselors, social workers, psychologists, and community partners to coordinate student support services within a Multi-Tiered System of Supports (MTSS) framework.
• Participate in multidisciplinary team meetings and provide case consultations when requested
• Establish and maintain collaborative relationships with Monroe 1 or Monroe 2 BOCES districts and community stakeholders to expand access to prevention and support services.
• Coordinate and present the Hidden in Plain Sight exhibit for school districts, caregivers, and community organizations to increase awareness of youth substance use indicators and prevention strategies.
• Educate parents, caregivers, educators, and community members on recognizing early warning signs of substance use and engaging youth in prevention-focused conversations.
• Promote family engagement by connecting caregivers with school-based supports, Peer Advocates, and community prevention resources.
• Assist with planning, coordinating, and evaluating prevention initiatives, outreach events, and educational programming across participating districts.
• Collect and report program data and outcome measures to evaluate effectiveness, support grant requirements, and inform continuous quality improvement.

·        Other duties as assigned.

Supervisory Responsibilities:

 This position does not have any supervisory responsibilities. 

 Minimum Qualification Standards:

• ·      High School Diploma or GED (unless waived by OASAS).
• ·        ASAP-NYCB Peer Advocate (CRPA required, CRPA-Y preferred).
• ·        Reliable transportation and a clean driver’s license as there is regular travel across assigned districts (Monroe 1 and Monroe 2 consortium districts).
• ·        Comfortable working in the community and willing to proactively engage individuals.

Special Requirements:

·         Must be able to work later afternoons and evenings as required.

Knowledge, Skills, and Abilities:

• ·        Basic computer skills.
• ·        Ability to communicate with youth in the community.
• ·        Some analytical ability to gather and summarize data, find solutions to various problems, and prioritize work.
• ·        Ability to create, compose, and edit written materials.
• ·        Candidates must possess a valid driver’s license and maintain a clean driving record. The position may require occasional driving for meetings, appointments, or representing Delphi Rise in the community.

Equipment, Machines and Software Used:

This position requires the regular use of a computer/iPad, printer, photocopier, telephone.

Computer Software: Microsoft Office to include Word, PowerPoint, Outlook, Excel, Access, Adobe Acrobat.

Mental and Visual Demand:

Moderate mental and visual attention to perform light administrative work, data entry and/or reading. Requires some judgment in the analysis of facts or conditions regarding individual problems or transactions to determine what action should be taken, within the specifications of standard practice.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is frequently required to sit, stand, walk, talk, hear, push, pull.

The employee is not required to lift or move objects greater than 5 pounds. 

Environmental Conditions:

The work environment characteristics described here are representative of those that may be encountered while performing the essential functions of this position.

There is no exposure to adverse environmental conditions.  Work is performed in a school environment with regular outside travel.

Disclaimer:

·        All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

·        This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. 

·        The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.

·        This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

EEOC Statement

Delphi Rise is an Equal Opportunity Employer. We are committed to creating and maintaining a workplace that is free from discrimination and harassment in all forms. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Summary:

Our Prevention Counselor is responsible for developing, implementing, and monitoring programs aimed at preventing substance abuse, bullying, and other harmful behaviors among students. This role involves providing counseling services, conducting educational workshops, collaborating with teachers, parents, and community resources, and promoting a safe, healthy, and supportive K-12 school environment.

Part-Time Position (2 days)

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

A. Client Services:

1. Provide intervention services, including individual, group or family counseling, to students identified as "at risk" for substance abuse/use and related concerns.

2. Provide outreach services to engage students and families who may be unable to access services elsewhere.

3. Maintain client records as required.

4. Conduct assessments at intake to determine each clients/student's individual needs.

5. Develop individualized services plans for each client/student addressing all needs identified at intake, including appropriate support services.

6. Network with other schools or agencies for client services and appropriate referrals.

7. Provide case management services to all clients until the substance use issues are resolved or more appropriate services are identified and the client is successfully referred.

8. Provide follow-up/after care services for clients/students as appropriate.

9. Maintain client confidentiality in accordance with Federal Law.

B. School/Community:

1. Provide outreach services to school and community groups in the form of classroom curriculum, presentations, substance awareness presentations, and/or in-service to faculty or other agencies.

2. Consult with school and/or community agencies as needed.

3. As time permits, be available to the students, parents, faculty and the community at-large.

C. Agency:

1. Attend staff meetings and consultations as well as participate in case conferences.

2. Actively participate in supervision with the Program Director.

3. Compile data on monthly activities.

4. Attend trainings and workshops to keep abreast of current substance use trends, techniques and for skill development.

5. Prepare and develop prevention counseling/education materials.

6. Maintain active professional licensure and certifications by ensuring timely renewals and completing any required continuing education or training. Keep up to date with credentialing requirements and ensure all documentation is current and compliant with organizational and regulatory standards.

7. Other duties as assigned.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

EEOC Statement

Delphi Rise is an Equal Opportunity Employer. We are committed to creating and maintaining a workplace that is free from discrimination and harassment in all forms. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Summary:

Our Prevention Counselor is responsible for developing, implementing, and monitoring programs aimed at preventing substance abuse, bullying, and other harmful behaviors among students. This role involves providing counseling services, conducting educational workshops, collaborating with teachers, parents, and community resources, and promoting a safe, healthy, and supportive K-12 school environment.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

A. Client Services:

1. Provide intervention services, including individual, group or family counseling, to students identified as "at risk" for substance abuse/use and related concerns.

2. Provide outreach services to engage students and families who may be unable to access services elsewhere.

3. Maintain client records as required.

4. Conduct assessments at intake to determine each clients/student's individual needs.

5. Develop individualized services plans for each client/student addressing all needs identified at intake, including appropriate support services.

6. Network with other schools or agencies for client services and appropriate referrals.

7. Provide case management services to all clients until the substance use issues are resolved or more appropriate services are identified and the client is successfully referred.

8. Provide follow-up/after care services for clients/students as appropriate.

9. Maintain client confidentiality in accordance with Federal Law.

B. School/Community:

1. Provide outreach services to school and community groups in the form of classroom curriculum, presentations, substance awareness presentations, and/or in-service to faculty or other agencies.

2. Consult with school and/or community agencies as needed.

3. As time permits, be available to the students, parents, faculty and the community at-large.

C. Agency:

1. Attend staff meetings and consultations as well as participate in case conferences.

2. Actively participate in supervision with the Program Director.

3. Compile data on monthly activities.

4. Attend trainings and workshops to keep abreast of current substance use trends, techniques and for skill development.

5. Prepare and develop prevention counseling/education materials.

6. Maintain active professional licensure and certifications by ensuring timely renewals and completing any required continuing education or training. Keep up to date with credentialing requirements and ensure all documentation is current and compliant with organizational and regulatory standards.

7. Other duties as assigned.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

EEOC Statement

Delphi Rise is an Equal Opportunity Employer. We are committed to creating and maintaining a workplace that is free from discrimination and harassment in all forms. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Summary:

Our Prevention Counselor is responsible for developing, implementing, and monitoring programs aimed at preventing substance abuse, bullying, and other harmful behaviors among students. This role involves providing counseling services, conducting educational workshops, collaborating with teachers, parents, and community resources, and promoting a safe, healthy, and supportive K-12 school environment.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

A. Client Services:

1. Provide intervention services, including individual, group or family counseling, to students identified as "at risk" for substance abuse/use and related concerns.

2. Provide outreach services to engage students and families who may be unable to access services elsewhere.

3. Maintain client records as required.

4. Conduct assessments at intake to determine each clients/student's individual needs.

5. Develop individualized services plans for each client/student addressing all needs identified at intake, including appropriate support services.

6. Network with other schools or agencies for client services and appropriate referrals.

7. Provide case management services to all clients until the substance use issues are resolved or more appropriate services are identified and the client is successfully referred.

8. Provide follow-up/after care services for clients/students as appropriate.

9. Maintain client confidentiality in accordance with Federal Law.

B. School/Community:

1. Provide outreach services to school and community groups in the form of classroom curriculum, presentations, substance awareness presentations, and/or in-service to faculty or other agencies.

2. Consult with school and/or community agencies as needed.

3. As time permits, be available to the students, parents, faculty and the community at-large.

C. Agency:

1. Attend staff meetings and consultations as well as participate in case conferences.

2. Actively participate in supervision with the Program Director.

3. Compile data on monthly activities.

4. Attend trainings and workshops to keep abreast of current substance use trends, techniques and for skill development.

5. Prepare and develop prevention counseling/education materials.

6. Maintain active professional licensure and certifications by ensuring timely renewals and completing any required continuing education or training. Keep up to date with credentialing requirements and ensure all documentation is current and compliant with organizational and regulatory standards.

7. Other duties as assigned.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

EEOC Statement

Delphi Rise is an Equal Opportunity Employer. We are committed to creating and maintaining a workplace that is free from discrimination and harassment in all forms. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

 This position is responsible for supporting the recovery goals of individuals who use drugs and/or alcohol, establishing relationships to support safety and wellbeing among the individuals they serve within school and the community.

Two positions available.

 Essential Job Duties and Responsibilities: (Additional duties may be assigned)

• Model coping skills in words and actions.
•           Educate clients about various pathways for recovery.
•           Work with clients to identify their strengths and recovery goals.
•           Represent Delphi Rise at monthly outreach events.
•           Facilitate wellness activities for students to engage them in health coping strategies.
•           Support in engaging youth in the Recovery Process.
•           Present in health classes to promote student engagement.
•           Provide staff trainings or present at parent events in district to increase awareness about addiction and community supports.
•           Work collaboratively with the on-site school-based prevention counselor to provide collateral care.
•           Document student interactions in an electronic record system.
•           Ability to work independently as a resource for students and seek supervision when necessary for additional support.
•           Deliver evidence-based programs assigned by the Program Director in identified districts with fidelity to the curriculum.
•           Comfortable working with clients demonstrating complex challenges and limited resources.
•           Travel to various districts to fulfil the above tasks.
•           Maintain active professional licensure and certifications by ensuring timely renewals and completing any required continuing education or training. Keep up to date with credentialing requirements and ensure all documentation is current and compliant with organizational and regulatory standards.
• Collaborate with school administrators, counselors, social workers, psychologists, and community partners to coordinate student support services within a Multi-Tiered System of Supports (MTSS) framework.
• Participate in multidisciplinary team meetings and provide case consultations when requested
• Establish and maintain collaborative relationships with Monroe 1 or Monroe 2 BOCES districts and community stakeholders to expand access to prevention and support services.
• Coordinate and present the Hidden in Plain Sight exhibit for school districts, caregivers, and community organizations to increase awareness of youth substance use indicators and prevention strategies.
• Educate parents, caregivers, educators, and community members on recognizing early warning signs of substance use and engaging youth in prevention-focused conversations.
• Promote family engagement by connecting caregivers with school-based supports, Peer Advocates, and community prevention resources.
• Assist with planning, coordinating, and evaluating prevention initiatives, outreach events, and educational programming across participating districts.
• Collect and report program data and outcome measures to evaluate effectiveness, support grant requirements, and inform continuous quality improvement.

·        Other duties as assigned.

Supervisory Responsibilities:

 This position does not have any supervisory responsibilities. 

 Minimum Qualification Standards:

• ·      High School Diploma or GED (unless waived by OASAS).
• ·        ASAP-NYCB Peer Advocate (CRPA required, CRPA-Y preferred).
• ·        Reliable transportation and a clean driver’s license as there is regular travel across assigned districts (Monroe 1 and Monroe 2 consortium districts).
• ·        Comfortable working in the community and willing to proactively engage individuals.

Special Requirements:

·         Must be able to work later afternoons and evenings as required.

Knowledge, Skills, and Abilities:

• ·        Basic computer skills.
• ·        Ability to communicate with youth in the community.
• ·        Some analytical ability to gather and summarize data, find solutions to various problems, and prioritize work.
• ·        Ability to create, compose, and edit written materials.
• ·        Candidates must possess a valid driver’s license and maintain a clean driving record. The position may require occasional driving for meetings, appointments, or representing Delphi Rise in the community.

Equipment, Machines and Software Used:

This position requires the regular use of a computer/iPad, printer, photocopier, telephone.

Computer Software: Microsoft Office to include Word, PowerPoint, Outlook, Excel, Access, Adobe Acrobat.

Mental and Visual Demand:

Moderate mental and visual attention to perform light administrative work, data entry and/or reading. Requires some judgment in the analysis of facts or conditions regarding individual problems or transactions to determine what action should be taken, within the specifications of standard practice.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is frequently required to sit, stand, walk, talk, hear, push, pull.

The employee is not required to lift or move objects greater than 5 pounds. 

Environmental Conditions:

The work environment characteristics described here are representative of those that may be encountered while performing the essential functions of this position.

There is no exposure to adverse environmental conditions.  Work is performed in a school environment with regular outside travel.

Disclaimer:

·        All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

·        This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. 

·        The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.

·        This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

EEOC Statement

Delphi Rise is an Equal Opportunity Employer. We are committed to creating and maintaining a workplace that is free from discrimination and harassment in all forms. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.